For past customers

Warranty request

Something not right with a deck, fence, or railing we built? Tell us what's going on, send a couple photos, and we'll get it scheduled. Requests go straight to the same inbox as our contact form and we reply within two business days.

Safety issue?If a railing is loose, a board feels soft, or stairs feel off, please stay off that section and call us at 314-440-8873 so we can get out sooner.

Tell us what you're seeing

The more we know before we drive out, the more likely we fix it in one trip.

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Comments

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Your contact info

Name*

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Email*

Phone*

Best way to reach you

Call

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About the project

Address where we did the work*

Street address and city. This is how we look up your job.

What did we build or repair?*

When was the job finished? (approx.)*

Month and year is fine, e.g. "May 2024".

What's going on

Describe the issue*

Where it is, when you first noticed it, and whether it's a safety concern (loose railing, soft board, gate won't latch, etc.).

Photos

Drop files here or

Accepted file types: jpg, jpeg, png, heic, heif, webp, gif, Max. file size: 5 MB, Max. files: 5.

Up to 5 photos, 5 MB each. A wide shot plus a close-up helps us show up with the right parts.

I'm the original owner (or bought the home from them)